Lost Server Connection

If you get a message containing the text lost server connection it means that the Fax client is unable to reach the server for one of the following reasons:

A network problem occurred
One or more of the Fax server processes is not running
The Fax server system went down

This error only occurs if the connection is lost after the client has successfully made initial contact with the server. Therefore, you can assume that the Fax client is set up correctly. The main problem is the connection to the server.

Check the following:

If you have access to more than one server, try changing your server. See Changing the Server (Network version only).
Checking the Network Connection
Check the Server Software