Incorrect Dialing Rule
It is possible that one of the dialing rules the
user has permission to use may have been defined
incorrectly or that an additional dialing rule needs to be added to
handle a special case. Faximum does not check the validity
of a dialing rule when it is defined. If there is an error
(for example, if a non-existant area code is specified) the
problem will only show up when the user tries to send a fax with
the specific dialing rule.
To check whether there is an error in the dialing rule:
- Set up a Permission
account that only has permission to use
the default dialing rule and assign the permission to a user.
This Permission account cannot have Become FSA permission because FSAs
have automatic access to all dialing rules.
- If you were having trouble with a particular fax number,
have the user send a fax to that number (and other numbers
to make sure the default dialing rule is working).
- If the default dialing rule works, add the dialing rule that
is in question to the list of dialing rules that user has permission
for. Send the fax again.
- If the new dialing rule does not work, check the syntax for the
dialing rule. Check the following:
- If the default dialing rule does not work: