CHAPTER 1 Introduction
Thank you for considering using the Faximum Messaging Software to provide you with the fax component of your integrated messaging system. We at Faximum are committed to developing "best of breed" fax/email integration.
With FMS you can send and receive faxes as easily as you handle email. FMS does away with the need to install, learn, or pay for separate fax client software on every desktop. Integrated messaging will increase your users' efficiency and reduce your costs.
You can configure FMS so that each user or department has its own fax number without having to have multiple phone lines and fax machines. And faxes sent to that user's or department's fax number are received by FMS and converted to an email message sent to the designated user(s).
As for sending faxes, all you need do with FMS is address a text message to FAXfirstname.lastname@example.org and it will be delivered to the specific fax number.
Or, if you want to fax a Microsoft Word document (say), you just "print to fax" and the document will be converted into fax format and attached to your email message to the FMS server for delivery to the specified fax machine.
For more information on the features and benefits of the Faximum Messaging Server please refer to the marketing literature (also available at http://www.faximum.com/fms/).
This manual contains detailed information on how to configure and use the Faximum Messaging Server and its related products. This version of the manual was prepared on 2002.05.06. You may browse the most recent version of the manual at http://www.faximum.com/fms/manual/
If you prefer, Faximum Software can provide software installation and configuration assistance for a nominal fee. Please see "Software Installation Service" on page 20.
The installation instructions are in the README file that accompanied the software with some additional details in the next chapter. If you do not have your README file, please browse http://www.faximum.com/fms/readme
Sending a fax merely means addressing your email to the fax phone number. For example "FAXemail@example.com" where fax.company.com is the domain name of the machine on which FMS is installed. If you want to know more, see Chapter 3 which tells you what else you can do.
If you are the system administrator, the README file and installation chapter will outline the main configuration tasks you need to know about. Once the software is installed, you can also point your web browser to http://fax.company.com:7437/ (where fax.company.com is the domain name of the machine on which FMS is installed) and walk through the various configuration options.
The rest of the manual contains more details than you need to know. Ignore it for now. Use FMS. Benefit from FMS. Then later return to chapter 3 to learn how much more FMS can do for you.
The following describes the contents of each of the following chapters.
This chapter provides an overview of the FMS product and of this manual.
This chapter describes (in conjunction with the README file): the preparations necessary prior to the installation of the software; the steps necessary to install the software; and pointers to the appropriate sections in Chapter 3 that describe how to configure the software.
For everything you might wish to do with the FMS product, this chapter either tells you how or points you to the source of the answer.
This chapter provides assistance in diagnosing the cause of problems and working to resolve them. It also provides suggestions on how to collect information useful to Faximum Technical Support when providing assistance.
This chapter describes the additional issues and functionality of the FMS+PLUS product.
This appendix lists every file of significance that is installed on your server as part of the Faximum Messaging Server and provides a detailed explanation of the purpose of the file and its relationship to the product as a whole.
This appendix describes the internal structure and format of the files that control the configuration of the Faximum Messaging Server including the master configuration file, the mime-types file, and the user database.
This appendix provides the detailed information on configuring the FMS product to work with Dialogic Gammalink fax boards.
This appendix provides the detailed reference information (in traditional UNIX man page format) for each executable component of the FMS product.
This appendix outlines the information needed by Faximum in order to provide consulting and installation advice on your FMS system.
This appendix provides a list of errors codes that are generated by the various FMS components along with detailed information on the cause and corrective action required.
This appendix contains screen shots of most of the webpages displayed by the webadmin interface. These pages are those displayed from within the webadmin interface when the Help! button is pressed on a page.
Faximum Technical Support